Manufactured Housing Cooperative Technical Assistance Manager

Location: Sherwood, OR

Manufactured Housing Cooperative Technical Assistance Manager- CASA of Oregon

At Community and Shelter Assistance Corporation of Oregon (CASA) we believe everyone should be empowered with building blocks for a better life. We are deeply rooted in service to farm workers and work statewide to improve the lives of all Oregonians in undeserved communities by building affordable housing, neighborhood facilities, and programs that increase families’ financial well-being.
CASA is seeking a team member for the position of Manufactured Housing Cooperative Technical Assistance Manager. As the Manufactured Housing Cooperative Technical Assistance Manager, you will provide oversight of all post-purchase activities in the manufactured housing communities that CASA has assisted and will help ensure that each resident-owned community in their portfolio receives timely and appropriate technical assistance, as well as provide guidance to the cooperatives in compliance issues.

You love working with people from all walk of life and thrive on empowering others to run their own business. You thrive on developing processes that allows the board of the cooperative to easily understand their role and how to execute their responsibilities. You are known for your enthusiasm and outgoing personality and are passionate about providing exceptional customer service. You have a knack for fostering relationships and open dialogue with your peers and community partners leading to stronger, more efficient, operations of the park. You have an exceptional ability to quickly address setbacks, troubleshoot issues and seamlessly direct multiple priorities at the same time. You demonstrate inclusivity and equity in all that you do; are self-directed yet flexible and excel in a team oriented, fast paced environment.

The Housing and Facilities Program Manager reports to the Organizing and Technical Assistance Manager.
FLSA Status: Exempt
  • Facilitates and manages ongoing board member leadership development and training by attending monthly cooperative board meetings. Training topics include, but are not limited to:
    • Cooperative board leadership and governance.
    • Cooperative board and member duties and responsibilities.
    • Community organizing and communication with cooperative members.
    • Advises on the establishment and management of cooperative committees.
    • Short and long-term capital improvement planning.
    • Assistance with marketing around vacancies and fair housing requirements.
    • In-depth financial and community organizing training.
  • Oversees asset management of the cooperative through monitoring compliance with lender requirements, financing documents, regulatory agreements and other sources of financial, statutory and regulatory reporting requirements, including submittal of compliance reporting to investors, lenders, monitoring agencies and other stakeholders.
  • Liaises with the cooperative attorney to ensure cooperative adherence to Oregon nonprofit cooperative law.
  • Assists cooperative board members with annual renewals and business requirements including taxes, insurance, and state business registration.
  • Assist cooperative board members with identifying resources (money, contractors, and professionals) to address any issues with the operations or maintenance of the park.
  • Works closely with cooperative board members and the property manager in the creation of annual operating budgets and short and long-term capital improvement plans.
  • Identifies performance and project issues as they arise; negative financial condition or trending, adequacy of reserve funding and implement strategies to correct.
  • Facilitates reserve fund transfer requests.
  • When appropriate, cross-trains the cooperative organizer to assist community residents with the formation of a non-profit cooperative in order to purchase and operate their manufactured home community as a resident-owned community.
  • Creates benchmarks and monitors benchmark-compliance to ensure board and property optimum performance.
  • Maintains effective relationships with community and industry groups, including partners, investor, lenders, and regulatory bodies.
  • Other duties as assigned.
Education: BA/BS in accounting, housing, planning, organizational development, business, or related field is preferred.
Experience: Five years experience in property management, affordable housing development or asset management, and experience working with individuals and families from varying economic and social backgrounds, nonprofits, community representatives, lenders and other stakeholders in the development process.
  • A thorough knowledge of and demonstrated experience in affordable housing development and finance.
  • Familiarity with, or experience in, community organizing.
  • A thorough knowledge of pro formas, operating budgets and operating statements.
  • A thorough knowledge of asset management.
  • Strong people skills and emotional intelligence.
  • A commitment to working with people from varying economic and social backgrounds.
  • Familiarity with the cooperative model.
  • Experience with leadership development and board of directors trainings.
  • A demonstrated capacity to work with varying persons and communicate information necessary to complete projects.
  • A demonstrated ability to plan and manage multiple projects effectively and efficiently.
  • A demonstrated capacity to work independently and perform complex tasks with minimal supervision.
  • Effective oral and written communication skills.
  • Proficiency with MS Excel, MS Word and MS Project.
  • A commitment to working in a bicultural/bilingual environment.
  • Strong preference for bilingual Spanish/English language fluency.
  • Have a valid driver’s license and access to appropriate transportation
  • This position will require regular monthly travel to 5-7 resident-owned communities across the state and will periodically require weeknight and weekend work. 
CASA of Oregon is located in Sherwood, Oregon, fifteen miles southwest of Portland.  Normal office hours are 8:30 am to 5:00 p.m., Monday to Friday, but are adaptive for this position in order to accommodate our resident-owned community cooperative members’ schedules.  This position will require regular monthly travel to a minimum of 5-7 resident-owned communities across the state and will periodically require weeknight and weekend work.  Appropriate attire for work environment whether in office, at meetings or on the construction site required.


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