Accounts Receivable & Collections Clerk

Location: Portland, OR

Metro Overhead Door - Accounts Receivable & Collections Clerk

Metro Overhead Door, Inc., the Portland metro area’s largest overhead/garage door company, is seeking applicants for a non-exempt, full-time, Accounts Receivable and Collections Clerk. For more information about our Company, we encourage applicants to view our About Us page.

The Accounts Receivable (AR) and Collections Clerk is responsible for handling day to day posting of payments, collections of past due accounts, and providing support to the accounting department and office. The AR and Collections Clerk will also be responsible for reconciling accounts, verifying and recording payments, preparing routine reports, and contacting customers on delinquent or problem accounts in a professional and customer friendly manner. 

  • Maintain or make contact with customers via phone, email, or standard mail, to collect payment on invoices
  • Provide customer support by working with staff members in various departments to address or answer customer questions or concerns as they relate to accounts receivable functions
  • Complete detailed documentation of customer accounts, verifying details of transactions, funds received, and total account balances, as well as collection attempts and their result
  • Process credit card payments through electronic payment processing system
  • Receive check payments and create bank deposit slips
  • Record credit card and check payments in accounting software accordingly, ensuring information accurate and balances on batch reports
  • Release credit holds as authorized, documenting any applicable information
  • Create write offs in the accounting system, documenting applicable information as needed
  • Update state tax rates in customer records as needed
  • Compile and sort documents, invoices, and checks
  • Prepare monthly receivable customer statements
  • Maintain customer records in accounting software making sure information is up to date and accurate
  • Filing, copying, and other general administrative duties
  • Create and maintain invoice billing control spreadsheet
  • Prepare accounting reports as requested
  • Cross train with accounting staff and work with other department staff and managers to provide on-going support and encourage a collaborative teamwork environment
  • Other duties as assigned
  • Associates degree with a focus in Accounting or equivalent in experience and knowledge
  • 3-5 years of experience in an accounting capacity
  • Intermediate knowledge of Accounting principles and GAAP Accounting
  • Proficiency in MS Applications, especially in the use of spreadsheets and/or accounting software
  • Requires strong interpersonal and communication skills, including ability to maintain composure under pressure, interact routinely with others face-to-face, telephone, and through other communication methods (written/verbal) using active listening skills and teamwork
  • Strong organizational skills, versatility, flexibility, and a willingness to work well within constantly changing priorities.
  • Must be able to maintain confidentiality and proper control of sensitive information
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements.
  • While performing the duties of this job, the employee is regularly required to sit for long periods of time at a desk; use hands to finger, handle, or feel objects, tools, or controls on computers; reach with hands and arms; and talk or hear in meetings and on the telephone or on the computer in an office or variable setting
  • Specific vision abilities required by this job include close vision, and the ability to adjust focus while working on a computer
  • Employee must be able to lift and carry up to 20 lbs. on occasion

This is considered a full-time, non-exempt position. Starting wage is dependent on experience. Metro Overhead Door offers a competitive benefit package including medical, dental, vision, life and disability insurance, AFLAC, 401(k), profit sharing, yearly bonus, and PTO.

Metro Overhead Door provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics and is a Drug Free Workplace.
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