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Technical Assistance Manager

Sherwood, OR · Volunteering/Non-Profit



Technical Assistance Manager - CASA of Oregon

This position is classified as Exempt and Full‐Time, and reports to the Manufactured Housing and Cooperative Development Center Director.

This position is a Grade 7 and the starting salary range is $43,508‐$55,073.
 
ORGANIZATIONAL OVERVIEW
CASA of Oregon began its work 30 years ago helping local organizations provide housing for farmworkers and other marginalized populations in primarily rural areas. CASA is committed to the wellbeing of Oregon’s disadvantaged. CASA’s work culture is inclusive and equitable, builds teams, works collaboratively, makes transparent and shared decisions, and cultivates staff through professional development. CASA is most effective when working collaboratively with a variety of stakeholders at local, state, and national levels.

CASA is seeking a motivated, talented, and collaborative individual. While some candidates may not have all the relevant experience, candidates who are open and enthusiastic to learning on the job will be considered. Preferred candidates will have a familiarity with or experience in community organizing; a demonstrated capacity to work with persons with diverse personalities and communicate information necessary to complete projects; a demonstrated capacity to work independently and perform complex tasks with minimal supervision; familiarity with the cooperative model; dispute and conflict resolution skills; and effective oral and written communication skills.

CASA of Oregon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. CASA of Oregon also complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Garrick Harmel at (503)‐687‐3319 or Garrick@casaoforegon.org.
 
 
EQUITY OVERVIEW
By working alongside community organizations, we are able to build and renovate affordable housing and neighborhood facilities.  We provide programs and resources that increase families’ financial well-being.  We are advocates, organizers and agents for change working throughout the state of Oregon.
 
At CASA, we commit to continually examining our role in both perpetuating and combating institutional racism because we recognize that the communities we partner with face many societal inequities. We recognize the history and ongoing impacts of racism in our country, state and institutions.
 
We celebrate the identities of all involved with CASA, past and present. We are an organization that strives to respect the race, ethnicity, ancestry, color, size, disability, national origin, age, sexual orientation, gender, gender identity, socioeconomic status, geography, citizenship status, criminal background, religious background, marital status, military status, strengths and differences of all people.
 
We acknowledge that we will always have room to grow as an organization and as individuals in our understanding of racism and oppression, and commit ourselves to ongoing alignment of our policies and practices to advance racial equity, inclusion and freedom of expression.
 
As organizers, advocates and development consultants, racial equity and inclusion should manifest at all levels of our programs. Through collaboration, we strive to build hope, homes, and financial health to both heal and strengthen our communities.
 

POSITION OVERVIEW
The principal tasks of the Manufactured Housing Cooperative Development Technical Assistance Manager is to provide oversight of all post‐purchase activities in the manufactured housing communities that CASA has assisted and will help ensure that each resident‐owned community in their portfolio receives timely and appropriate technical assistance, as well as provide guidance to the cooperatives in compliance issues. This position requires extensive travel throughout the state to meetings during the day and evenings. 


 RESPONSIBILITES
  • Facilitates and manages ongoing board member leadership development and training by attending monthly cooperative board meetings. Training topics include, but are not limited to:
    • Cooperative board leadership and governance.
    • Cooperative board and member duties and responsibilities.
    • Community organizing and communication with cooperative members.
    • Advises on the establishment and management of cooperative committees.
    • Short and long‐term capital improvement planning.
    • Assistance with marketing around vacancies and fair housing requirements.
    • In‐depth financial and community organizing training.
  • Oversees asset management of the cooperative through monitoring compliance with lender requirements, financing documents, regulatory agreements and other sources of financial, statutory and regulatory reporting requirements, including submittal of compliance reporting to investors, lenders, monitoring agencies and other stakeholders.
  • Liaises with the cooperative attorney to ensure cooperative adherence to Oregon nonprofit cooperative law.
  • Assists cooperative board members with annual renewals and business requirements including taxes, insurance, and state business registration.
  • Assists cooperative board members with identifying resources (money, contractors, and professionals) to address any issues with the operations or maintenance of the park.
  • Works closely with cooperative board members and the property manager in the creation of annual operating budgets and short and long‐term capital improvement plans.
  • Identifies performance and project issues as they arise; negative financial condition or trending, adequacy of reserve funding and implement strategies to correct.
  • Facilitates reserve fund transfer requests.
  • When appropriate, cross‐trains the cooperative organizer to assist community residents with the formation of a non‐profit cooperative in order to purchase and operate their manufactured home community as a resident‐owned community.
  • Creates benchmarks and monitors benchmark‐compliance to ensure board and property optimum performance.
  • Maintains effective relationships with community and industry groups, including partners, investor, lenders, and regulatory bodies.
  • Updates, reports on and maintains data regarding their portfolio of coops, for CASA, ROC USA, state funding agencies and others who support the network.
  • Other duties as assigned.
 
QUALIFICATIONS
Education: AA in accounting, housing, planning, organizational development, business, or
related field is preferred. Experience leading and or working with boards and cooperatives
may be substituted for education.
 
Experience: One to three years’ experience in property management, affordable housing development or asset management, and experience working with individuals and families from varying economic and social backgrounds, nonprofits, community representatives, lenders and other stakeholders in the development process; or experience with cooperatives and/ or cooperative development.
  • A thorough knowledge of and demonstrated experience in affordable housing development and finance.
  • Familiarity with, or experience in, community organizing.
  • A good understanding of pro formas, operating budgets and operating statements is preferred.
  • A good understanding of asset management is preferred.
  • Strong people skills and emotional intelligence.
  • A commitment to working with people from varying economic and social backgrounds.
  • Familiarity with the cooperative model.
  • Experience with leadership development and board of directors trainings.
  • A demonstrated capacity to work with persons with diverse personalities and communicate information necessary to complete projects.
  • A demonstrated ability to plan and manage multiple projects effectively and efficiently.
  • A demonstrated capacity to work independently and perform complex tasks with minimal supervision.
  • Effective oral and written communication skills.
  • Proficiency with MS Excel, MS Word and a familiarity with Google Workspace is preferred.
  • A commitment to working in a bicultural/bilingual environment.
  • Strong preference for bilingual Spanish/English language fluency.
  • Dispute and Conflict resolution skills.
  • Have a valid driver’s license and access to appropriate transportation.
This position will require regular monthly travel to resident‐owned communities across the state
and will regularly require weeknight and weekend work.

WORKING ENVIRONMENT
  • Work is in an indoor, office setting and driving to sites at manufactured home parks and meeting areas throughout the state. (During COVID 19, the work shall be at home until it is safe to return to normal office work).
  • This position requires extensive travel both in state and to trainings out of state including day, evening and weekend work. (During COVID 19, this travel will be limited until it is safe for normal travel to occur, however in extreme cases travel to a park may be necessary during COVID.).
 
PHYSICAL AND SENSORY CAPABILITY REQUIREMENTS
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements.
  • Ability to: stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl;
  • Lift, carry, and place items of up to 25 pounds;
  • Maintain sustained concentration on computer screens;
  • Use keyboards and a variety of computer peripherals;
  • Must have a valid driver’s license with consistent access to reliable transportation.
  • Must be able to drive both day and night and travel to rural areas.
  • Overnight travel may be required.
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