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Leave Administration Coordinator (Remote/Full-Time)

Portland, OR · Human Resources

Trupp HR - Leave Administration Coordinator (Remote/Full-Time)

Pay Range: $20 to $23 hourly
Status: Non-Exempt

Looking for an HR position in a fun team environment with room for growth?  

At Trüpp, we believe in harnessing the power of our collective team—valuing the unique talents, strengths, and even quirky traits of each of our employees.

The Leave Administration Coordinator position at Trüpp plays a key role in administering employee leaves for our clients located throughout the U.S. The Leave Administration Coordinator will provide essential administrative support to our team of Leave Administration Specialists, ensuring efficient and effective management of employee leave processes.

Successful candidates will: thrive in a small energetic team environment; have a proven ability to excel at detail-oriented tasks; capable of managing multiple priorities in a fast-paced environment; have knowledge of federal and state paid leave programs; familiarity with basic benefit administration that includes short term disability plans; demonstrate exceptional customer service; stay organized in the midst of changing priorities; and consistently deliver quality work.

The hourly pay range for this position is $20.00 to $23.00.

  • Provide administrative support to the Leave Administration Team
  • Utilize leave of absence tracking system to verify employee information, assign leaves to the appropriate Leave Administration Specialist and keep information current for client visibility.
  • Partners with Leave Administration Specialists through the onboarding process of new clients to create leave documentation that is compliance with all federal, state & local leave laws.
  • Act as the primary point of contact for maintaining leave client files, to include updated forms, templates and short term disability information.
  • Monitors internal ticketing system to assign client correspondence to the appropriate Leave Administration Specialist.
  • Assist clients in completion of short term disability claims, act as employer representative to complete required information and submits claims directly to insurance carrier.
  • Effectively adapt to changes in priorities, deadlines, policies or practices, whether the change is at Trüpp or with clients.
  • Detail-oriented with a high level of accuracy.
  • Demonstrate excellent communication and time-management skills.
  • Strong problem-solving skills and ability to work independently.
  • Customer-service oriented with a focus on employee satisfaction.
  • Gain and maintain proficiency with various client HRIS systems.
  • Exemplify professionalism and a sincere concern for contributing to the success of our clients.
  • Behave in a manner that supports Trüpp’s core values and represents the company in the best possible light.
  • Treat confidential information gained through employment with Trüpp with sensitivity and tact.
  • Ensure that work-related activities promote the strategic objectives of our clients.

  • One years’ experience in HR, leave administration, benefit administration or related field.
  • Bachelor’s Degree in Human Resources or Business Administration highly preferred.
  • Requires strong proficiency in the use of a variety of software including Excel, Word, Outlook, customer service ticketing systems, and HR and leave administration systems.
  • Sufficient working conditions, including high-speed internet and an environment where phone calls and virtual meetings can occur without interruption required.

Trüpp (Swedish for “team” and pronounced as “troop”) was founded in 2011 and is recognized as one of Oregon and SW Washington’s Top 50 Women-Owned Businesses. Providing HR Outsourcing and Consulting services to small and mid-sized employers nationwide, we are a collaborative team of professionals, passionate about helping our clients thrive. 

Trüpp values its employees! Our team members enjoy the following benefits:
  • 100% remote work
  • Medical insurance, with a significant portion of employee coverage paid by the employer, as well as buy-up options and option to extend coverage to employee dependents/spouse/partner.
  • 401(k) with up to a 4% company match
  • Optional Flexible Spending Account (FSA) and other voluntary benefits
  • Generous paid time off program and 12 paid holidays
  • Education reimbursement program
  • Flexible work schedules
  • $500 per year workplace stipend

Trüpp is committed to attracting and retaining a diverse staff and will honor all individual experiences, perspectives, and unique identities. Together, we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.

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