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Leave Administration Specialist (Remote/Full-Time)

Portland, OR · Human Resources

Trupp HR - Leave Administration Specialist (Remote/Full-Time)

Pay Range: $24-27 hourly
Status: Non-Exempt

Looking for an HR position in a team environment with room for growth?  

At Trüpp, we believe in harnessing the power of our collective team—valuing the unique talents, strengths, and even quirky traits of each of our employees.

The Leave Administration Specialist position at Trüpp plays a key role in administering employee leaves for our clients located throughout the U.S. This position is responsible for assessing, adjudicating, tracking, and monitoring leave of absence claims. The Leave Administration Specialist ensures leaves are continuously monitored and aligned to ensure compliance with client policies along with federal, state and local leave regulations.

Successful candidates will: thrive in a small energetic team environment; have a proven ability to excel at detail-oriented tasks; be skilled at administering a wide range and complexity of employee leaves; have experience with multi-state and paid state leave programs; demonstrate exceptional customer service; stay organized in the midst of changing priorities; and consistently deliver quality work.

  • Act as the primary point of contact for LOA questions, concerns, and challenges for clients and their employees.
  • Manage and process LOAs including, but not limited to, FMLA, state and local non-FMLA leaves, ADA, and personal leaves for employees located across the United States.
  • Provide tracking and administration through the full cycle of employee leaves.
  • Ensure requests are responded to in a timely manner and that leaves are managed in accordance with client policies and are in compliance with all federal, state & local leave laws.
  • Assist employees in getting back to work and receiving appropriate benefits according to organizational policies and legal regulations.
  • Inform client contacts of employee status to assist them in maintaining productivity and advise them on appropriate handling of employees on leave.
  • Authorize return-to-work using physician documentation, departmental ability to comply with restrictions, and knowledge of the physical requirements of the existing job or alternative job.
  • Utilize leave of absence tracking system to manage leaves and keep information current for client visibility.
  • Proactively maintain up-to-date understanding of multi-state leave laws and compliance.
  • Effectively adapt to changes in priorities, deadlines, policies or practices, whether the change is at Trüpp or with clients.
  • Consistently deliver quality, timely, accurate and useful work products.
  • Be proficient with Microsoft Office and other productivity tools.
  • Gain and maintain proficiency with various client HRIS systems.
  • Demonstrate excellent communication and time-management skills.
  • Exemplify professionalism and a sincere concern for contributing to the success of our clients.
  • Behave in a manner that supports Trüpp’s core values and represents the company in the best possible light.
  • Treat confidential information gained through employment with Trüpp with sensitivity and tact.
  • Ensure that work-related activities promote the strategic objectives of our clients.   

  • One years’ work experience in HR, leave administration or related field. Previous experience in facilitating FMLA required, multi-state leave experience preferred, and knowledge of ADA interactive process.
  • Bachelor’s Degree in Human Resources or Business Administration highly preferred.
  • Requires strong proficiency in the use of a variety of software including Excel, Word, Outlook, customer service ticketing systems, and HR and leave administration systems.
  • Sufficient working conditions, including high-speed internet and an environment where phone calls and virtual meetings can occur without interruption required.

Trüpp (Swedish for “team” and pronounced as “troop”) was founded in 2011 and is recognized as one of Oregon and SW Washington’s Top 50 Women-Owned Businesses. Providing HR Outsourcing and Consulting services to small and mid-sized employers nationwide, we are a collaborative team of professionals, passionate about helping our clients thrive. 

Trüpp values its employees! Our team members enjoy the following benefits:
  • Flexible work schedule and 100% remote work environment that fosters coworker collaboration and teamwork
  • $500 per year workplace stipend
  • Generous paid time off program
  • Medical, dental and vision insurance, with a significant portion of employee coverage paid by the employer, as well as buy-up options and option to extend coverage to employee dependents/spouse/partner
  • 401(k) with company match
  • Voluntary benefits such as FSA accounts, short term and long term disability and group life insurance
  • Education reimbursement program

Trüpp is committed to attracting and retaining a diverse staff and will honor all individual experiences, perspectives, and unique identities. Together, we strive to create and maintain a working environment that is inclusive, equitable, and welcoming.

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