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Asset Recovery Specialist

Scappoose, OR · Banking/Loans

InRoads Credit Union - Asset Recovery Specialist


InRoads Credit Union is seeking a diligent, and knowledgeable full time Asset Recovery Specialist to join our team in Scappoose, Oregon. This position comes with a full benefit package including a matching 401k.

At the heart of every InRoads Credit Union position is a relationship built between the you and the members you serve. Transparency, acceptance of individuality, confidence and strong communication skills are necessary.  You understand that members trust and rely on your assistance daily.  Your goal is to exceed the members expectations in everything you do.

The role of the Asset Recovery Specialist is to collect delinquent/negative balance accounts by phone and mail. Analyze the financial situation of delinquent borrowers. Maintain accurate files and reports on all asset recovery activity; testify at legal proceedings as may be necessary; and maintain knowledge of requirements related to recovery.

A successful Asset Recovery Specialist should be equipped with the following:
  • Must have at least 2 years of clerical work experience with a minimum of six months of experience in working with the XP core system, and/or related experience.
  • Proficiency in spreadsheet, word processing, Outlook, database software applications and accurate 10-key skills are required. 
  • Must have ability to document and maintain current notations in the collection system.
  • Requires strong interpersonal and communications skills to develop trust and utilize diplomacy in conducting early-stage asset recovery activities designed to motivate and influence others in sensitive financial discussions
  • Must be able to maintain composure under pressure, interact routinely with others face-to-face, by telephone, and through other communication methods using active listening skills and excellent teamwork.
  • Must be reliable in meeting exacting or highly accurate work results, strict deadlines, and prompt and friendly service delivery.
  • Requires working with others in a group or team and the ability to remain flexible despite interruptions and/or routine changes to priorities and/or job duties.
  • Must be available to work Monday through Friday schedule and be bondable.
  • Requires ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl on a routine basis.

InRoads Credit Union is an Oregon-based not-for-profit financial institution. At InRoads, we are that trusted resource for our members and communities. We’re here to deliver the financial expertise our members want and need, from affordable loans and financial resources, to money saving advice and planning. When our members succeed, so does the credit union. Our employees are a vital part of that success. Transparency, celebration of individuality, confidence, the ability to work with members to achieve their financial goals and dreams, and strong communication skills are necessary for any successful candidate.

Together we are InRoads Credit Union.

If you feel a connection to our credit union after reading a little about the position and our organization, and you meet minimum qualifications, submit your employment information (letter of interest, resume and application) as soon as possible. This position will remain posted until filled.  

InRoads is an equal employment opportunity employer.
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