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Community Programs Manager

North Hollywood, CA · Volunteering/Non-Profit

Food Forward - Community Programs Manager

Organization: Food Forward, Inc - a 501 (c)(3) non-profit
Position: Community Programs Manager
Hours: Full-time, exempt
Location: North Hollywood & Ventura, California

Organizational Overview:

Food Forward fights hunger and prevents food waste by rescuing fresh surplus produce, connecting this abundance with people experiencing food insecurity and inspiring others to do the same. Fruits and vegetables are collected in Los Angeles and Ventura counties from backyard fruit trees, orchards, farmers markets, and the downtown Los Angeles Wholesale Produce Market. This recovered produce is provided, free of charge, to hunger relief organizations that serve community members in various ways: food banks, homeless outreach agencies, domestic violence shelters, transitional youth homes, veteran services, family resource centers, LGBTQ+ teen/adult/senior services, college student assistance programs, programs serving people with disabilities, and many more. Since Food Forward’s inception, our staff and thousands of dedicated volunteers have rescued over 250 million pounds of fruits and vegetables. This produce helped to feed millions of people across eleven Southern California counties, throughout seven states, as well as in tribal lands in the Southwest annually. See our core values posted below.*

Position Overview: The Community Programs Manager will report to the Associate Director of Community Programs and focus their efforts on managing, mentoring, and growing the Community Programs (CP) team, which includes the Backyard Harvest (BYH) & Farmers Market Recovery (FMR) Programs and CP Agency Relations staff spanning across Los Angeles and Ventura County.  They will work closely with the Volunteer Engagement Manager to drive the growth and support the needs of our volunteer-powered food recovery programs. 

Food Forward is seeking a proactive and creative problem solver with 3+ years’ experience in a management role. The ideal candidate is passionate about improving food systems and eradicating hunger and must be an adaptable team player, who thrives in a fast paced environment and managing staff across different regions. We will look for this position to manage diverse workflows, identify efficiencies and implement systems to maximize Food Forwards impact in the community and on volunteers. This position will be primarily based out of Food Forward’s offices in North Hollywood and Ventura with occasional work from our Produce Pit Stop in Bell.

Core Responsibilities:

  • Hire, train and lead Community Programs staff
  • Create, manage, and track program goals and metrics with the Associate Director of Community Programs
  • Manage, develop & streamline workflows and processes
  • Manage and expand the FMR program to new markets throughout existing regions and play a key role in the evolution of the FMR in a Box model
  • Manage and advise the BYH program and its potential for growth in LA, Ventura, and Santa Barbara Counties 
  • Manage and guide Agency Relations to best support the FMR and BYH teams
  • Cultivate relationships with Community Programs stakeholders including large produce donors, vendors, market managers, receiving agencies, event leaders, and volunteers
  • Work with the Leadership Team to:
    • Track against Community Programs annual budget 
    • Review monthly expenses and provide audit support
    • Participate in monthly budget process
    • Ensure HR policies and practices are observed
  • Partner with other FF departments to ensure organizational and programmatic goals are met and to coordinate and support media, outreach and donor needs
  • Act as a Food Forward liaison with outside agencies such as CA Dept. of Agriculture, County Depts of Public Health, County Farm Bureaus, and City Recs and Parks Departments, as it relates to program needs
  • Oversee inventory and equipment management and purchasing
  • Coordinate and lead program events and engage in other programmatic field work as needed
  • Assist with and/or manage other projects or ad hoc duties as needed

Minimum Requirements and Qualifications:

  • 3+ years managing a diverse team of 5 or more direct reports 
  • Proven effective data and project management skills
  • Highly proficient in Microsoft and Google suites, Excel and Google Sheets in particular 
  • Experience with event planning and coordination 
  • Extremely organized and efficient with excellent attention to detail
  • Excellent written and verbal communication, analytical and presentation skills
  • Experience creating and executing goals, metrics projections and budgets 
  • Strong ability to prioritize projects and meet deadlines
  • Willingness to work nights and weekends as needed

Physical Requirements:

  • Ability to lift and carry materials weighing up to 50 pounds
  • Ability to sit, stand, walk, climb stairs and ladders, bend, lift, twist, kneel, crouch, crawl, pull, push, carry,  grasp, reach and stoop as needed
  • Ability to work both indoors and outdoors
  • A valid drivers’ license and ability to drive large utility vans and trucks

Application Deadline: Open until filled
Desired Start Date: October 2022
Hours: Full-time, exempt
Compensation: $60-65,000

  • Medical, Vision, and Life Insurance coverage
  • Simple IRA with 3% employer matching (after one year of employment)
  • Generous Sick Days, Paid-Time-Off, and Holiday allocation
  • Cell phone allowance
  • Telecommuting and Work flexibility

Food Forward Core Values:

  • Creativity – We seek to innovate in all facets of our work.
  • Joyfulness – We cultivate a meaningful, fun, positive and spirited work environment.
  • Committed to Food Justice – We believe that access to wholesome food, and fresh nutritious produce, is not a privilege, but a right. We work hard to end food inequality and reduce food insecurity.
  • Authenticity – We are transparent and honest in our words, deeds, and actions. We act at the highest level of integrity.
  • Disciplined – We are reliable, professional, accountable, rigorous and committed to excellence in all areas of our work, both internally and externally.
  • Community-minded – We aim to include and connect people in the community, and to remain open, diverse, respectful, and accessible. We take pride in offering people meaningful volunteer and work experiences.

TO APPLY: Send a cover letter and resume in PDF to The subject line should read, Community Programs Manager - (Your Name). In the body of the cover letter include 1) Where you discovered this listing, and 2) if you were a variety of produce what would you be and why?

Food Forward strongly encourages people of color, women, l/g/b/t/q individuals, those with disabilities, and those with protected class backgrounds to apply.
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